3.2+Software


 * //Fundamentals//**
 * **//Applications: word processing, desktop publishing, presentations, photo and video editing, music and//** **//sound development, website development//**
 * **//System software: operating systems and utilities//**
 * **//Interfaces: graphical user interface (GUI), command line interface (CLI), menu-driven interface (MDI),//** **//voice//**
 * **//Licensing: shareware, public domain, freeware, proprietary and open source software//**
 * **//Licensing authorities: Business Software Alliance (BSA)//**
 * **//Commercial and custom-built (bespoke) software//**
 * **//Registration, serial number, warranty, copyright agreement//**
 * **//Web-based software//**
 * **//User support: manuals, assistants, tutorials, help systems, “Read Me” files//**
 * **//Macros, templates, wizards//**
 * **//File formats, for example, RTF (rich text format), TXT (text), PDF (portable document format), XLS//** **//(Excel spreadsheet), SWF (small web format), ZIP (zipped file), JPG/JPEG (Joint Photographic Experts//** **//Group bitmap), PNG (portable network graphics bitmap), CSV (comma-separated values), HTM/HTML//** **//(hypertext markup language)//**
 * **//Data transfer: ASCII (American Standard Code for Information Interchange), tab-delimited text file,//****//zipped file//**
 * //System utilities//**
 * **//Defragmentation/optimization and disk utility software//**
 * **//Backup, file management, account and accessibility management//**
 * **//Monitor and keyboard settings, for example, international settings, disability settings//**
 * **//Virus scan, malware detectors and removers//**
 * **//Compression/decompression (lossless, lossy)//**
 * **//Colour synchronization//**